Business Development & Coaching

Our business development and coaching support services outlined below can help you to work SMARTer, maximise efficiency, and increase profitability.  

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Do you struggle to find time to work ON your business?

We know that too often business owners are stressed and frustrated that they are working too many hours and not earning as much as they would like for their efforts, moreover they are not getting time to do the things they enjoy.

For many business owners they are too busy working in their business and serving clients that they are not taking a step back to work on their business.

How can we help?

1 on 1 Coaching Sessions

Working with SMART can help you to take that step out of your business and have someone look at what you are doing with an impartial viewpoint.  Together we can identify what is working well, what is causing the stress and/ or frustration and most importantly identify a plan to move forward.

You will have clarity, with a focus on the important areas and a tailormade plan to progress and provide you with the support you might need to take your business to where you want it to be.
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With SMART support, the possibilities are endless

Look at all the areas we can help develop for your business:
business Strategy

Strategic Vision

We will work with you to create or redefine your vision for your business so that you are clear on where you want to get to.

Business Plans

We can support you to put together a detailed plan for the things you will need to do to achieve your vision.

OPPS/KPIS - Business Measurements

To enable you to track progress we will help you to both understand what the important numbers are in your business and how to measure them.

Process Review

We can support you to take an impartial review of the processes within your business and how to eliminate duplication and waste.

People Review

To increase team performance we will review the skills of your people and help you to match skills to responsibilities across your whole team.

Strategic Training for Leaders & Managers

Bespoke comprehensive training and development for newly appointed leaders and managers or those wanting to refresh or update their knowledge.  
Improve your SALEs

Sales Training

Bespoke and highly structured development in professional consultative selling for those wanting to help clients find the right solutions via a collaborative relationship.

Account Management

Comprehensive learning and development for those keen to grow and strengthen existing client relationships, from strategy through to review.

Negotiating Skills

Engaging and interactive training solutions for those looking to create high value solutions that increase profitability while building long-term client relationships.
Strategic Marketing

Marketing Strategy

Support and coaching to develop a marketing strategy to effectively grow your business and achieve your goals.

Networking Skills

Support and coaching to maximise your networking success with everyone in the room.


Support and coaching through a proven system to increase the amount of business you can both gain from and give through referrals.

Customer Relationship Management (CRM)

Support in developing a working document to assist in implementing a CRM to help you manage and grow your business.


A design and build service to create a website that acts as an effective marketing tool for your business.

Social Media

Support in developing a strategy for building your social media profile and assistance in creating content.

What Our Customers Say....

“I’ve felt Joanne is someone I can turn to for support on difficult issues as well as bouncing ideas for the business, I feel she understands well what I am trying to achieve, and she has also taken time to speak to and listen to my team and understand their roles too.”
Louise Hudson, Hudson LM Ltd
“Jo’s expertise, particularly when it comes to dealing with people and teams, brings an extra dynamic to our business that we simply don’t have in-house.”
Jeff Windsor, Davey Grover Ltd
“I have worked with Joanne for a number of years now. She has a vast knowledge of business and offers fantastic advice and support. You will get immense value from working with Jo and help ease the stress of running a business.”
Sandra Evans, Finsbury Robinson Ltd
“Since working with Joanne we have successfully established collective company values and all understand a bit more about how each member of the team works: their strengths, ambitions, and communication styles, as well as any concerns or areas where support might be needed. Joanne is a pillar happy to be leaned on, offering fresh insight, objectivity and always positive advice.”
Bryan Davies,Unvented Components Limited

Get in touch to find out more about our services

For any queries about any of our services then do not hesitate to get in touch.
0114 2219054
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Book a Conversation

To explore whether working with SMART Support is right for you, then please check out our Microsoft Bookings page to find a date in our calendar that suits you.