Want to develop your people into your biggest asset?

In a service based business often the salary costs are the biggest figure on the balance sheet. It has been proven that a happy team deliver excellent customer service which maximises client retention and directly improves bottom line profit. Not only that but improved team happiness reduces absenteeism and increases retention, all of which save your business money. All too often though businesses fail to develop their employees into a cohesive and effective team. This new book is designed to give you the strategies to do just that and maximise the best possible return on your investment.

Building teams the SMARTer way

Your personal guide to help you maximise the potential of your employees, and get the best return for your investment.

The book is not the kind of book that you will read and simply put back on the shelf. It is designed to be interactive and used as a workbook, with thought provoking questions to guide you through a process. There are even opportunities to make notes as you go along.

But it doesn’t stop there!

Once you have made some notes then you need to take some action and take steps forward.  If at any point you are unsure of the best thing to do then pick up the phone and call me on 0114 2219054 or email me joanne@smartsupportforbusiness.co.uk.

I would love to help you get started.

Joanne offers refreshingly candid insights into leadership and getting the most out of people. I’d recommend this book as an invaluable read to anyone running a people business.

Adrian Mullins

Managing Director, CuraCare Limited

I have just read this wonderful book and I can highly recommend it. Having managed teams in the past, this book demonstrates the fundamentals in creating and managing the best performing team.

Fiona Pateman

Business Development Executive, First Title Insurance