Building trust…

Last week I talked about the importance and benefit of having trust in your business. But what if you haven’t got the right levels of trust. What can you do about it? There are some important principles which of trust and the foundation of any high-trust...

Having a trust culture

Patrick Lencioni suggested that the foundation of an effective team was trust and from my experience of working with businesses and the research done for my studies I would agree. Building genuine trust is a long term investment, but mistrust and office politics are...

Reduce stress at work…

This week is mental health awareness week and as I was talking to a friend recently, who is a psychologist,  it struck me that this is an issue that is growing in importance. You see stress could be termed a form of mental illness… High levels of stress for some...

Your employees are actually just volunteers!

Last week I had the pleasure of working with the team at a business in the Wirral.  I had been called in by the director(s) because they realised that their employees were demoralised and demotivated. The process I went through with them reminded me that actually your...